Sylvain Merckx

The Scrum Master is a servant-leader for the Scrum Team. His/her role is to facilitate Scrum practice within the Scrum Team and within the larger organization. The Scrum Master is a management position, he/she manages the Scrum process, rather than the Scrum Team.  The Scrum Master is not the manager of the Development Team which is self-organizing. He/she should also help those outside the Scrum Team understand the appropriate interactions with the Scrum Team to maximize the value created by the Scrum Team. The Scrum Master usually leads the organization in its effort to adopt Scrum.

Who is Sylvain Merckx


Sylvain Merckx is a seasoned consultant/coach (ref. : 25+ years of experience), specialized in guiding organizations with and towards their Agile journey.

 Track record includes medium and big organizations from  all industries and more recently organizations from the Telecom and Logistic sector.

Sylvain does master the Dutch, French and English language.


Scrum is founded on empirical process control theory, or empiricism. Empiricism asserts that knowledge comes from experience and making decisions based on what is known. Scrum employs an iterative, incremental approach to optimize predictability and control risk.



scrum.orgProfessional Scrum Master I  


Professional Scrum Product Owner I  


PRINCE2 Practitioner



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The Scrum Team consists of a Product Owner, the Development Team, and a Scrum Master. Scrum Teams are self-organizing and cross-functional The team model in Scrum is designed to optimize flexibility, creativity, and productivity.

Frameworks / Tools

Scrum (n): A framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value.







Nexus is a framework for developing and sustaining scaled product and software development initiatives.


SAFe – the Scaled Agile Framework – a framework designed by Scaled Agile, Inc. to allow large organizations to move toward a more agile way of working.


The Scrum Master’s job is to work with the Scrum Team and the organization to increase the transparency of the artifacts. This work usually involves learning, convincing, and change. Transparency doesn’t occur overnight, but is a path.

Sample conducted Projects (PRNewsFoto/
Salesforce based product

Touchscreen smartphone with cloud of colorful application icons isolated on white background

Apps product

IT SERVICESIT Services product 



Three pillars uphold every implementation of empirical process control: transparency, inspection, and adaptation.


Tel. : +32 475744631

Manifesto for Agile Software Development

We are uncovering better ways of developing
software by doing it and helping others do it.
Through this work we have come to value:

-Individuals and interactions over processes and tools
-Working software over comprehensive documentation
-Customer collaboration over contract negotiation
-Responding to change over following a plan